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34% of city employees do not trust executive leadership: leaked survey

34% of city employees do not trust executive leadership: leaked survey

“I look forward to strengthening trust between employees, the city manager, and the city’s leadership team,” Anderson said in an emailed statement.

Published Sep 11, 2023  •  Last updated 2 hours ago  •  2 minute read

City hall stock
Stock photo of City Hall on Tuesday, October 4, 2022 in Regina. KAYLE NEIS / Regina Leader-Post Photo by KAYLE NEIS /Regina Leader-Post

One in three city employees does not understand most of the decisions made at the top or trust the team making them, according to results from a recent survey commissioned by the City of Regina.

An internal “engagement report,” conducted by McLean and Company between May 23-June 14 and submitted anonymously to the Leader-Post, revealed that 34 per cent of employees do not trust executive leadership, while 33 per cent of respondents said that they do not understand the rationale behind most of the business decisions made by the leadership team.

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Only 29 per cent of employees polled said they fully trust executive leadership while 28 per cent indicated they understand the rationale behind leadership’s business decisions. The majority of responses to both questions fell into what the survey calls a “medium box” between the extremes.

Just over half (51 per cent) of 2,748 employees responded to the survey, which City Manager Niki Anderson said she commissioned after learning employees had not been specifically asked about their professional engagement for five years.

“The survey results help provide information needed to identify issues and work toward improvement. I look forward to strengthening trust between employees, the city manager, and the city’s leadership team,” Anderson said in an emailed statement.

“This work continues with open, candid dialogue, and I look forward to meeting with all city employees very soon.”

Anderson said that she will not be publicly commenting on the specific results until a discussion has taken place, out of respect to employees.

“Ensuring that City of Regina employees are engaged, energized and passionate about their work is one of my most important priorities,” she added.

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Last fall, Anderson was chosen as city manager after a countrywide scout by city council. Former city manager Chris Holden was dismissed in February 2022 in a strategic decision in light of several upcoming projects.

The survey suggests that executive leadership, compensation, department collaboration and leadership be evaluated and that working environment and manager relationships be maintained.

Some 39 per cent of the respondents said that executive leadership does not act on employee feedback while only 24 per cent said the opposite.

Thirty-four per cent of respondents said that departments don’t effectively communicate with each other in addition to 27 per cent saying that executive leadership does not speak to values and strategic priorities in a way that is inspiring.

Only 35 per cent of employees are satisfied with their compensation for the work they do, while 45 per cent said that they are not fairly compensated if their performance exceeds expectations.

Gauging overall employee experience, McLean asked “How likely would you be to recommend this organization to a qualified friend or a family member as a great place to work?” More than 41 per cent of employees responded negatively (between 0-6), with 36 per cent responses considered passive (7-8) and 22 per cent considered “supporters” (9-10).

The city has yet to make the results public.

AnAmato@Postmedia.com

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